We now accept Credit and Debit Cards
Shipping and Delivery
Please be aware that all orders placed with us via our website are handmade. You will be notified via email upon dispatch of your order. Items up to 750g in weight are sent via Royal mail 1st Class Recorded Delivery. All orders over 750g weight are despatched via courier. Courier delivery is normally between 3-7 days after dispatch. Royal Mail 1st Class delivery is normally within next 1-2 days after dispatch.
We only ship to mainland UK at the moment but overseas orders are welcome but kindly contact us first for shipping rates. Trade enquiries are also welcome. All international orders will be sent via Courier.
Privacy and Security
We only take information that we require to process your order and help us to improve how customers navigate around the site.
Returns & Replacements:
We are confident that you won’t need to return your item but will be happy to refund or replace any missing or faulty goods immediately. You must contact us within 7 days of delivery with any missing or faulty claim.
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals intact) and we will issue a full refund for the price you paid for the item, we will not refund postage and packaging costs.
What if I don't have a Paypal Account?
We use Paypal as our credit card transaction providers as well as providing payments for people who have Paypal accounts, you will not be setting up a Paypal account if you use their credit card facility. If you still have problems with Paypal (maybe because you set up an account years ago and its not letting you continue without logging in) please contact us and we will accept a cheque or postal order (and your order will be sent when funds are cleared).
To buy from us without having a Paypal account:
When you've selected your products and 'checked out' you will be taken to Paypal where you can choose the option 'Don't have a paypal account'
When you click on this it takes you to a normal credit card payment option where you fill in your details as normal.
What about other problems?
Please contact us with any other problems or queries and we will respond as soon as possible - Monday to Sunday 9.00 am to 5pm.
Shipping and Delivery
Please be aware that all orders placed with us via our website are handmade. You will be notified via email upon dispatch of your order. Items up to 750g in weight are sent via Royal mail 1st Class Recorded Delivery. All orders over 750g weight are despatched via courier. Courier delivery is normally between 3-7 days after dispatch. Royal Mail 1st Class delivery is normally within next 1-2 days after dispatch.
We only ship to mainland UK at the moment but overseas orders are welcome but kindly contact us first for shipping rates. Trade enquiries are also welcome. All international orders will be sent via Courier.
Privacy and Security
We only take information that we require to process your order and help us to improve how customers navigate around the site.
Returns & Replacements:
We are confident that you won’t need to return your item but will be happy to refund or replace any missing or faulty goods immediately. You must contact us within 7 days of delivery with any missing or faulty claim.
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals intact) and we will issue a full refund for the price you paid for the item, we will not refund postage and packaging costs.
What if I don't have a Paypal Account?
We use Paypal as our credit card transaction providers as well as providing payments for people who have Paypal accounts, you will not be setting up a Paypal account if you use their credit card facility. If you still have problems with Paypal (maybe because you set up an account years ago and its not letting you continue without logging in) please contact us and we will accept a cheque or postal order (and your order will be sent when funds are cleared).
To buy from us without having a Paypal account:
When you've selected your products and 'checked out' you will be taken to Paypal where you can choose the option 'Don't have a paypal account'
When you click on this it takes you to a normal credit card payment option where you fill in your details as normal.
What about other problems?
Please contact us with any other problems or queries and we will respond as soon as possible - Monday to Sunday 9.00 am to 5pm.